PURPOSE AND VALUES

To create a great culture, we believe that every business should be 'purpose-led'. That means knowing WHY you exist and using that WHY to drive WHAT you do each day. But for so many, creating a Vision, Purpose & Values, as part of their strategy, ends with words on a page.

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We work with businesses to design and embed their own Purpose & Values in a way that brings it to life for their people and their customer, throughout their employee & customer experiences. In our work, we:

• Create ‘Purpose Playbooks’ which support onboarding

• Design strategies of how to embed it within recruitment, recognition, and reward, and

• Align the work to your overall business strategy, using it to drive outcomes and build productivity and engagement.  

• Develop 'Purpose to Promise' programs, which Design and Embed a customer service culture within your business. 

WHAT WE DELIVER​

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• Design and creation of new Purpose & Values 
   

• Refresh and relaunch of existing Purpose work
   

• Bringing Purpose & Values to life through all employee touch points:

  • recruitment

  • onboarding

  • recognition

  • reward

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• Purpose Playbook

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• Leader Guides

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• 'Purpose to Promise' - using purpose to build your customer service culture.